Question: How do I go about getting equipment serviced or repaired?
Answer: Please go to our Equipment servicing page for this information.Question: How long will shipping of my order take?
Answer: We process every order promptly. The best way to ensure that you receive your order by the time you need it, is to place the order well before need it. New Zealand Courier Post has a target delivery time of 1 – 2 days. Parcel Post has a delivery target of 2 - 3 days. International orders might take up to 10 days depending on the delivery method used. If a 'ships in' time is displayed for a product, that time must be added to the times indicated here.Question: How do I make a Direct Credit payment if I don’t use internet banking
Answer: A direct credit payment can be made, not only by internet, but also by physically making a deposit at a bank branch. If you deposit a cheque your order won't be shipped until the cheque clears. – remember to take our account details and invoice number with you.Question: Can I have confidence in dealing with Electroair Services? Who else uses your services?
Answer: Pilots and organizations from all over the world use Electroair Services. They include private pilots, commercial pilots, military and ex-military pilots, flight training organisations, aero clubs. To see some of the enquiries and feeback we get Click Here.
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